Ryan Ware
Belen,NM
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Little Caesars
11.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Shift Manager
Blakes Lotaburgar
01.2019 - 12.2019
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO07.2022
High School Diploma -
Century High School
Los Lunas, NM05.2017
Skills
- Business Administration
- Sales Activities
- Business Planning
- Art History
- Time Management
- Staff Supervision
- Greet Guests
- Customer Service
- Staff Training
- Staff Management
- Cost Control
- Order Supplies
- Money Handling
- Public Health
- Hiring and Training
- Retail Space Planning
- Assist Customers
Fishing, Spending time with my kids, Hiking, Late night Drives
i love to hike new fishing spots, fish different areas, take my kids with me and have family days, also drive at night and look at the city lights
Timeline
Shift Manager
Blakes Lotaburgar
01.2019 - 12.2019
Assistant Manager
Little Caesars
11.2017 - Current
Associate of Science - Business Administration
Colorado Technical University
High School Diploma -
Century High School
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