Ryan Waters
Madison,MS
Summary
Accomplished professional with a proven track record in customer relations, adept B2B rapport building, and proficient project management skills. Having extensive experience in managing both face-to-face and virtual customer interactions across a large territory. Organized and Dependable, I excel at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals effectively.
Overview
7
7
years of professional experience
Work History
Insurance Claims Adjuster
GEICO
08.2017 - Current
- Acted as a liaison between our company and partner businesses, facilitating communication, resolving conflicts, and ensuring alignment on shared goals and objectives.
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with policyholders, fostering trust through transparency during the claim process.
- Fostered a supportive work environment by sharing knowledge and expertise with colleagues, promoting collaboration and teamwork.
- Acted as the primary point of contact for customers, ensuring their needs were met promptly and effectively.
- Implemented negotiations with other businesses while fostering and preserving strong rapport.
Education
Bachelor of Science - Business Management
Mississippi State University
Starkville, MS08.2017
Skills
- Highly motivated
- Property valuation
- Risk Assessment
- Quality Control
- Strong Customer Relations
- Building B2B Rapport
- Critical Thinking
- Decision-Making
Timeline
Insurance Claims Adjuster
GEICO
08.2017 - Current
Bachelor of Science - Business Management
Mississippi State University
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