Summary
Overview
Work History
Education
Skills
Activitiesleadershipexperience
Timeline
Generic

Ryan Weck

Watchung,New Jersey

Summary

Knowledgeable Front Desk Manager enthusiastic about improving team productivity and maximizing guest satisfaction. Excel in fast-paced environments with motivational management style and resourceful mindset.

Overview

11
11
years of professional experience

Work History

Front Desk Manager

Equinox
04.2021 - Current
  • Greeted visitors and members upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Prepared monthly employee work schedules to meet operational needs.
  • Trained new staff on correct procedures, compliance requirements, and LPMS.
  • Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
  • Conducted interviews for Front Desk, Maintenance and Shop associates.

Temporary AGM

Equinox
01.2024 - 02.2024
  • Resolved problems promptly to elevate customer approval.
  • Covered as AGM at Paramus and Summit during Management maternity leave.
  • Conducted facility reviews, multiple Audits, and assisted in giving tours to potential new members.
  • Completed sales training classes with Jackie and Chris.

Retail- clothing salesman

Vineyard Vines
10.2016 - 09.2019
  • Exhibited and expanded social skills.
  • Served as a tutor and mentor to new employees who needed to learn the job.
  • Exceeded individual sales goals consistently while contributing positively towards overall team performance metrics.
  • Boosted store revenue with upselling techniques and promoting loyalty programs for repeat purchases.
  • Monitored loss prevention efforts, deterring potential theft incidents through vigilant observation of the sales floor.

Camp counselor

Summit Department of Community Programs - Summer Camp
05.2016 - 09.2016
  • Officiated/overlooked all activities for young kids ages 5-13
  • Served as a leader and role model to younger kids and partook in activities.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Salesman/ Store Clerk

Thompson's Sporting Goods
03.2014 - 05.2015
  • Hosted/managed mini lacrosse games (pay to shoot at a target)
  • Worked alongside managers to sell our sport product.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.


Education

Business Finance Major -

Springfield College
Springfield, MA

Skills

Conflict Management

Customer service expertise

Leadership Qualities

Staff Supervision

Budgeting and finance

Delegating Work Assignments

POS System Operation

Activitiesleadershipexperience

  • Springfield College, Springfield, MA, A-Prime Fundraiser, 04/01/18, 2021, Created and lead a team lacrosse fundraiser for our team impact player Alex, Designed and created specialized apparel, marketed and organized all aspects of the fundraiser, Collected over $300 in donations which were generated from the sales of apparels
  • Madison High School, Madison, NJ, Church Alcholight leader, 2013, 2015, Was a head of a group of alcholights and helped layout what we would do on sundays

Timeline

Temporary AGM

Equinox
01.2024 - 02.2024

Front Desk Manager

Equinox
04.2021 - Current

Retail- clothing salesman

Vineyard Vines
10.2016 - 09.2019

Camp counselor

Summit Department of Community Programs - Summer Camp
05.2016 - 09.2016

Salesman/ Store Clerk

Thompson's Sporting Goods
03.2014 - 05.2015

Business Finance Major -

Springfield College

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Ryan Weck