Ryan Whitehead
La Porte
Summary
Dynamic 911 Telecommunicator with proven expertise in high-pressure situations, adept at coordinating disaster response and enhancing emergency services. At City Of Pasadena, excelled in public safety awareness and teamwork, significantly improving response times. Skilled in computer applications and active listening, ensuring effective communication and swift aid delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
City Of Pasadena
03.2010 - Current
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
Jailer
City Of Pasadena
03.2010 - Current
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Education
Basics
San Jacinto College
Pasadena, TXLa Porte High School
La Porte, TX05.2006
Skills
- Law enforcement procedures
- Public Safety Awareness
- Disaster Response
- Computer Skills
- Teamwork and Collaboration
- CPR and First Aid
- Active Listening
Certification
- CTO - Communications Training Officer
- Advanced Telecommunicator
- NCIC / TCIC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
911 Telecommunicator
City Of Pasadena
03.2010 - Current
Jailer
City Of Pasadena
03.2010 - Current
Basics
San Jacinto College
La Porte High School
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