Ryan Wyatt
Sedgwick,KS
Summary
With a proven track record at Wyatt Flooring And Construction LLC, I excel in operations management and relationship building, driving customer satisfaction and loyalty. Leveraging expertise in project estimating and staff hiring, I've significantly enhanced service quality and business growth. My leadership fosters a culture of excellence and innovation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Experience Owner/Operator
Wyatt Flooring And Construction LLC
Sedgwick, KS
06.2022 - Current
- Participated in proactive team efforts to achieve departmental and company goals
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Managed the daily operations related to customer service, inventory management, and marketing
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Built and maintained strong relationships at all levels of the organization
- Maintained a high standard of customer service through quality assurance checks
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Installation Technician
KanOkla Networks
Caldwell, KS
02.2014 - 05.2022
- Install wireless internet in rural areas
- Installed, serviced and troubleshot cutting-edge technology in customer homes
- Utilized company vehicle and company-issued tools to perform tasks
- Identified opportunities to improve use and functionality of customers' systems
- Moved to various positions to accomplish tasks in tight and confined spaces
- Determined and assigned tools and equipment required to perform scope of work
- Recorded and captured notes on service app to document work completed or issues encountered
- Tested equipment to verify functionality and signal reception to establish service
- Pursued safety practices to safeguard against injury and damage to property
- Worked with customers to determine optimal systems and equipment to meet needs
- Prepared, covered and cleaned workspaces prior to and after installations
- Drove positive customer experience by building relationships and providing solutions to needs
- Used hand and power tools to solder and crimp connectors along with various other systems-related tasks
- Evaluated information to provide best solution for customers' installation or repair needs
- Maintained records of installation activities including software versions, hardware configurations and customer information
- Installed, configured and tested network equipment such as switches, routers and firewalls
- Tracked inventory of IT products used in installations projects as well as spare parts used for repairs
- Provided technical support for customers on the use of installed equipment and related applications
- Assisted with the implementation of wireless networks for both indoor and outdoor locations
- Tested network connections by running diagnostic tests on cables and other associated devices.
Owner/Operator
Wyatt Flooring
Sedgwick, KS
01.2011 - 01.2014
- Maximized revenue and long-term net worth by producing results and performance
- Developed and monitored established goals and strategies to advance the corporate mission
- Hired skilled personnel to handle challenges and obligations of business
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Managed the daily operations related to customer service, inventory management, and marketing
- Invested in employees, using training to keep them at the top of their game
- Participated in proactive team efforts to achieve departmental and company goals
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Maintained a high standard of customer service through quality assurance checks
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Established key metrics for measuring success across various projects.
Installer
Horton's Carpet
Wichita, KS
02.2002 - 03.2011
- Displayed high standards for quality workmanship and routinely double-checked work.
- Monitored performance of team members on a daily basis and provided feedback as necessary.
- Provided detailed estimates for labor costs based on measurements taken at the worksite.
- Inspected work site prior to starting the installation process to identify any potential risks or hazards.
- Formed smooth flooring foundations by installing plywood or Masonite over support structures.
- Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
- Communicated effectively with clients regarding their expectations before, during and after the installation process.
- Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
- Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
- Adapted quickly when changes occurred during the course of an installation project.
- Maintained cleanliness of work areas at all times by ensuring debris was removed promptly.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Operator
Wyatt Flooring and Construction LLC
, US
- Install hard surface flooring and home remodeling projects., Wyatt Flooring
- Install all flooring surfaces
Education
Butler County Community College
El Dorado, KSSkills
- Social media control
- Relationship building
- Verbal and written communication
- Staff hiring
- Sales leadership
- Project estimating
- Small business operations
- Service quality assurance
- Customer relations
- Sales strategy development
- Client service
- Business launch
- Quality management systems
- Contract negotiation expertise
- Operations management
- Business management
Accomplishments
- Experience
- Owner/Operator
- June 2022 - PresentWyatt Flooring And Construction LLC, Sedgwick, KS
- Participated in proactive team efforts to achieve departmental and company goals
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Managed the daily operations related to customer service, inventory management, and marketing
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Built and maintained strong relationships at all levels of the organization
- Maintained a high standard of customer service through quality assurance checks
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Installation Technician
- February 2014 - May 2022KanOkla Networks, Caldwell, KS
- Install wireless internet in rural areas
- Installed, serviced and troubleshot cutting-edge technology in customer homes
- Utilized company vehicle and company-issued tools to perform tasks
- Identified opportunities to improve use and functionality of customers' systems
- Moved to various positions to accomplish tasks in tight and confined spaces
- Determined and assigned tools and equipment required to perform scope of work
- Recorded and captured notes on service app to document work completed or issues encountered
- Tested equipment to verify functionality and signal reception to establish service
- Pursued safety practices to safeguard against injury and damage to property
- Worked with customers to determine optimal systems and equipment to meet needs
- Prepared, covered and cleaned workspaces prior to and after installations
- Drove positive customer experience by building relationships and providing solutions to needs
- Used hand and power tools to solder and crimp connectors along with various other systems-related tasks
- Evaluated information to provide best solution for customers' installation or repair needs
- Maintained records of installation activities including software versions, hardware configurations and customer information
- Installed, configured and tested network equipment such as switches, routers and firewalls
- Tracked inventory of IT products used in installations projects as well as spare parts used for repairs
- Provided technical support for customers on the use of installed equipment and related applications
- Assisted with the implementation of wireless networks for both indoor and outdoor locations
- Tested network connections by running diagnostic tests on cables and other associated devices
- Owner/Operator
- January 2011 - January 2014Wyatt Flooring, Sedgwick, KS
- Maximized revenue and long-term net worth by producing results and performance
- Developed and monitored established goals and strategies to advance the corporate mission
- Hired skilled personnel to handle challenges and obligations of business
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Managed the daily operations related to customer service, inventory management, and marketing
- Invested in employees, using training to keep them at the top of their game
- Participated in proactive team efforts to achieve departmental and company goals
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Maintained a high standard of customer service through quality assurance checks
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Established key metrics for measuring success across various projects
- Operator
- Wyatt Flooring and Construction LLC, US
- Install hard surface flooring and home remodeling projects., Wyatt Flooring
- Install all flooring surfaces
- Education, Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance
- Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments
- Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence
Certification
- Butler County Community College, KS Wichita South High School, Wichita, KS Skills
- Client Service
- Business Administration
- Verbal and Written Communication
- Staff Training
- Staff Management
- Quality Management Systems
- Customer Relations
- Operations Management
- Contract Management
- Sales Oversight
- Product Branding
- Training and Development
- Bidding Process
- Project Management
- Project Estimating
- Leadership and People Development
- Bathroom Remodeling
- Executive Leadership
- Balanced Work Ethic
- Remodels and New Construction
- Issue Identification
- People and Culture
- Project Oversight
- Labor Relations
- Approachable and Outgoing
- Operational Efficiency and Safety
- Negotiation
References
References References available upon request
References
References available upon request.
Timeline
Experience Owner/Operator
Wyatt Flooring And Construction LLC
06.2022 - Current
Installation Technician
KanOkla Networks
02.2014 - 05.2022
Owner/Operator
Wyatt Flooring
01.2011 - 01.2014
Installer
Horton's Carpet
02.2002 - 03.2011
Operator
Wyatt Flooring and Construction LLC
Butler County Community College
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