Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Additional Information
Timeline
Generic

Ryan Yarborough

Pompton Lakes,NJ

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated at Jose Tejas and Primrose Schools. Excelled in customer service and organizing work stations, significantly improving guest satisfaction. Leveraged attention to detail and product knowledge to foster repeat business and support educational activities, achieving notable efficiency and positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Jose Tejas
10.2023 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.

Childcare Provider

Primrose Schools
10.2022 - 08.2023
  • Introduced children to educational games and activities to boost learning.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Provided emotional support and guidance to children during difficult times.
  • Developed age-appropriate activities and crafts to engage children.
  • Encouraged children to develop healthy social and emotional skills.

Crew Member

Five Guys
01.2020 - 07.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.

Restaurant Hostess

T.G.I. FRIDAY'S - Bar & Restaurant
08.2021 - 05.2022
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Education

Medical Assisting

Career Step
Online

High School Diploma -

Passaic County Technical Institute
Wayne, NJ
06.2022

Skills

  • Equipment Maintenance
  • Following Instructions
  • Continuous Development
  • Organizing Work Stations
  • Customer Service
  • Attention to Detail
  • Product Knowledge

Accomplishments

  • Adobe Certified Professional Since December 2021
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Recognized for going above and beyond the call of duty.

Certification


  • Microsoft Adobe Certification License - December 2021
  • National Honors Society for Highschcool Scholars - November 2021

Languages

English
Native or Bilingual
Creole
Native or Bilingual
Spanish
Limited Working

Additional Information

  • Female
  • Caribbean
  • Born: April 24, 2004

Timeline

Server

Jose Tejas
10.2023 - Current

Childcare Provider

Primrose Schools
10.2022 - 08.2023

Restaurant Hostess

T.G.I. FRIDAY'S - Bar & Restaurant
08.2021 - 05.2022

Crew Member

Five Guys
01.2020 - 07.2022

Medical Assisting

Career Step

High School Diploma -

Passaic County Technical Institute

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Ryan Yarborough