Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Young

Saint Charles,IL

Summary

Energetic with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

15
15
years of professional experience
1
1
Language

Work History

Chocolatier

Graham's chocolate
02.2022 - Current
  • Loading up the conveyor belt with different candies
  • Packaging up candy and putting it in boxes for customer consuption
  • Bringing in pallets of 50 lb. Chocolate boxes every delivery
  • Working extreme overtime hours during holiday season
  • Maintaining a clean and neat work enviroment
  • Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.
  • Mentored junior staff members in mastering chocolate-making techniques, fostering a positive work environment and teamwork.
  • Managed daily operations including starting up the machines, overseeing order fulfillment, and maintaining a clean work area.

Cook

Dough Brothers Pizzeria
03.2020 - 01.2022
  • Working on the fryer and was working for the top 50 busiest days in the companies history
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
  • Maintained high standards of food safety by regularly sanitizing surfaces, equipment, and utensils to minimize contamination risks.
  • Assisted with training new kitchen staff members on proper techniques, safety protocols, and company policies for a seamless integration into the team.
  • Collaborated with team members to ensure smooth operations during peak hours, resulting in satisfied customers and positive feedback.

Manager

Green tangerine records
06.2020 - 12.2021
  • Talked with multiple customers about their musical tastes, and recommended albums based on their preferences
  • Kept a neat and tidy space to be more appealing to customers
  • Researched different release dates, versions, and prices of of multiple records throughout the store
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Handled cash register operations accurately while adhering to company policies regarding returns, exchanges, and refunds.

Apprentice Painter

Color Concepts
01.2016 - 06.2019
  • Improved client satisfaction by delivering high-quality painting projects on time and within budget constraints.
  • Developed strong attention to detail through precise application of paint on various surfaces, resulting in flawless finishes.
  • Expanded knowledge of various paint brands, types, and applications through hands-on experience and guidance from experienced painters.
  • Supported experienced painters in completing complex projects, gaining valuable knowledge about advanced techniques and best practices.

Front End Supervisor

Jewel Food Stores
01.2011 - 12.2016
  • Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.


Education

H.S. Diploma -

St. Charles East High School
Saint Charles, IL
01-2014

Fire Science -

Waubonsee Community College
Sugar Grove, IL
01.2012 - 1 2013

Skills

  • Kitchen Experience
  • Food Service
  • Food Preparation
  • Merchandising
  • Team management
  • Packaging
  • Sanitation guidelines
  • Cash counting
  • Refund processing

Accomplishments

  • Documented and resolved machine breakdowns which led to increased productivity for the whole team
  • Collaborated with team of 3 in the development of candy prepping
  • Achieved large sales through effectively helping with running the shop.

Timeline

Chocolatier

Graham's chocolate
02.2022 - Current

Manager

Green tangerine records
06.2020 - 12.2021

Cook

Dough Brothers Pizzeria
03.2020 - 01.2022

Apprentice Painter

Color Concepts
01.2016 - 06.2019

Fire Science -

Waubonsee Community College
01.2012 - 1 2013

Front End Supervisor

Jewel Food Stores
01.2011 - 12.2016

H.S. Diploma -

St. Charles East High School

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Ryan Young
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