Ryan Gouveia
Eugene,OR
Summary
Proactive and passionate business student with a background in visual design mediums enthusiastically seeking a role in merchandising. Exceptional communication and collaborative skills with a detail-oriented approach. Well-versed in customer relations with a strong understanding of product presentation and effective merchandising. Specialties include: self-leadership, meticulous work ethic, productive versatility, organization skills, and integral time management.
Overview
3
3
years of professional experience
Work History
Residential Service Specialist
Marin County
08.2019 - 08.2022
- Established and managed various self-employed ventures in residential maintenance and home care, resulting in 30+ repeat customers.
- Delivered comprehensive car detailing services by employing advanced cleaning techniques and premium products; achieved a 97% customer satisfaction rate and increased repeat business by 30% within 6 months ('Splash!').
- Provided home renovation support by offering fence detailing, garden treatment, power washing, and handiwork repairs; decreased potential costs by 40% for customers ('Your Hardest Worker').
- Offered local pet care services from pet sitting to daily pet walking with a 90% customer retention rate over 3 years ('Dog's Best Friend').
Education
Computer Science and Marketing -
University of Oregon
Eugene, OR06.2027
High School Diploma -
Redwood High School, TUHSD
Larkspur, CA06.2023
Fashion/Apparel Styling -
Academy of Art
San Francisco, CA08.2021
Skills
- Integrity
- Self-Leadership
- Interpersonal Communication
- Customer Service
- Accountability
- Adaptability
- Time Management
- Community Engagement
- Organization Skills
- Versatility
- Visual Design
Volunteer Experience
Environmental Volunteer, Marin County, 08/2022 - 10/2022,
- Community service with Marin County Parks.
- Engaged in Sheet Mulching and Marsh Restoration for local environmental rehabilitation!
Sponsor, Town of Tiburon, 08/2016 - 06/2019,
- Collaborated with the Town of Tiburon, Safe Routes to Schools, and Cal Trans to enhance the Tiburon biking master plan.
- Researched bike travel rates from a 400-person sample size to Del Mar Middle School and proposed safer routes for intersections with heavy bike traffic.
- Engaged in community outreach activities and promoted safety workshops for Safe Routes to Schools.
Timeline
Residential Service Specialist
Marin County
08.2019 - 08.2022
Computer Science and Marketing -
University of Oregon
High School Diploma -
Redwood High School, TUHSD
Fashion/Apparel Styling -
Academy of Art
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