Ryan Donnelly
Folsom,CA
Summary
Professional with expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Owner
Exhale Smoke Shop
Sacramento
09.2018 - 08.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Interacted well with customers to build connections and nurture relationships.
Apprentice Auto Mechanic
South Side Motors
Sacramento
01.2016 - 06.2018
- Diagnosed and repaired vehicle issues, ensuring optimal functionality and safety.
- Mastered the use of specialized tools required for various repair tasks on different automobile brands/models.
- Conducted routine maintenance tasks, including oil changes and brake inspections, enhancing vehicle performance.
- Assisted senior mechanics with complex repairs, gaining hands-on experience in diagnostics and problem-solving.
- Maintained organized workspaces and tools, promoting efficient workflow and safety standards.
- Evaluated parts inventory and ordered necessary components to minimize downtime during repairs.
- Effectively communicated with customers to explain necessary repair work and provide detailed estimates.
Education
High School Diploma -
Southeastern Highschool
Miami Lakes, FL06-2011
Skills
- Customer relations
- Small business operations
- Business management
- Marketing
- Financial management
- Staff hiring
- Decision-making
- Inventory management
- Purchasing and planning
Timeline
Owner
Exhale Smoke Shop
09.2018 - 08.2025
Apprentice Auto Mechanic
South Side Motors
01.2016 - 06.2018
High School Diploma -
Southeastern Highschool