Ryan J Custer
Collegeville,PA
Summary
Dynamic Business Sales Representative with a proven track record at Comcast Business, excelling in strategic prospecting and effective negotiation. Cultivated trust-based relationships and achieved high customer satisfaction through exceptional service. Leveraged performance tracking to enhance market presence and drive sales growth, consistently exceeding client expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Sales Representative
Comcast Business
11.2017 - 07.2025
- Achieved high customer satisfaction ratings with timely follow-up on inquiries, resolving issues, and providing exceptional service.
- Maintained expert knowledge of industry trends, competitor activities, and evolving client expectations for informed decision-making in day-to-day operations.
- Enhanced market presence by participating in trainings, roadshows, conferences, and community events to represent company values and offerings.
- Established trust-based relationships with key stakeholders through consistent communication efforts.
Restaurant Manager
Outback Steakhouse
01.2015 - 11.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Manager
Darden Restaurant Group
01.2012 - 01.2015
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
No Degree - Business Management
West Chester University of Pennsylvania
West Chester, PASkills
- Sales presentations
- Objection handling
- Effective negotiation
- Strategic prospecting
- Closing techniques
- Cold calling
- Territory management
- Upselling and cross selling
- Performance tracking
Accomplishments
Selected in 2025 as the #1 Comcast Business Sales Representative in the Central market for selling a strategic product.
Multiple Top seller Awards for selling strategic products.
Recognized by Senior Management for over achieving.
Selected to be part of a national pilot program consisting of high performing sales representatives.
Numerous positive customer emails for going above and beyond.
Certification
Certified in Salesforce.
National Sales Training Programs.
Timeline
Business Sales Representative
Comcast Business
11.2017 - 07.2025
Restaurant Manager
Outback Steakhouse
01.2015 - 11.2017
Restaurant Manager
Darden Restaurant Group
01.2012 - 01.2015
No Degree - Business Management
West Chester University of Pennsylvania
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