RYAN KISSINGER
Boca Raton,FL
Summary
Managed team leadership, supervised sales management, and oversaw client relationship management to achieve revenue growth and operational excellence.
Overview
16
16
years of professional experience
Work History
Behavioral Health Technician
Tha Palms Recovery Group
06.2026 - Current
- Implemented individualized care plans to enhance patient recovery and wellbeing.
- Monitored behavioral patterns, documenting changes to support treatment adjustments.
- Assisted in crisis intervention, ensuring safety of patients during high-stress situations.
- Collaborated with multidisciplinary teams to develop effective therapeutic strategies.
Overnight Assistant Store Manager (Coach)
Walmart
12.2021 - 05.2026
- Managed daily operations for 30+ employees and team leads, ensuring efficient overnight performance.
- Coached and motivated team members to exceed company standards in productivity and customer service.
- Set clear expectations to align team efforts with Walmart’s strategic objectives.
- Drove merchandising strategies that boost product visibility and support $180M/year store revenue.
Account Manager
Digital Age Marketing Group
06.2015 - 12.2021
- Managed client accounts and daily lead generation activities to drive new business and maintain long-term relationships.
- Built and nurtured strong client connections, improving retention and uncovering upsell opportunities.
- Collaborated with internal teams on nationwide marketing projects to deliver effective, tailored solutions.
- Applied sales and negotiation expertise to increase both residual and upfront revenue.
Sales Manager
Travel Options Inc.
06.2010 - 06.2015
- Led and maintained a sales team of 25+ agents, consistently exceeding company goals.
- Created and conducted training programs to boost product knowledge and sales performance.
- Mentored agents who advanced into top-performing and leadership roles.
- Managed hiring, training, and performance evaluations to ensure team success.
Education
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North East Mississippi College
01.2011
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Tishomingo County High School
01.2009
Skills
- Assisted teams in leading and coaching to achieve project goals
- Supported client relationships by fostering communication and trust
- Contributed to merchandising and retail operations to enhance customer experience
- Facilitated training and development sessions for team members
- Aided in tracking revenue growth and evaluating performance metrics
- Crisis Intervention
Timeline
Behavioral Health Technician
Tha Palms Recovery Group
06.2026 - Current
Overnight Assistant Store Manager (Coach)
Walmart
12.2021 - 05.2026
Account Manager
Digital Age Marketing Group
06.2015 - 12.2021
Sales Manager
Travel Options Inc.
06.2010 - 06.2015
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Tishomingo County High School
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North East Mississippi College