Ryann Fetty
Bruce Twp,MI
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Thee Office Pub. Proven ability to enhance guest engagement and satisfaction while efficiently managing high-volume environments. Experienced in cash handling and fostering team collaboration to achieve outstanding dining experiences.
Overview
11
11
years of professional experience
Work History
Server
Thee Office Pub
Romeo, MI
05.2022 - 08.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Embassy Bar & Grill
Ottawa, MI
01.2024 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Vendor
Gaier Farms And Greenhouses
Armada, MI
01.2015 - 01.2024
- Delivered friendly, engaging customer service while assisting high volumes of customers, building rapport and ensuring a positive buying experience.
- Handled cash and point-of-sale transactions accurately in a fast-paced environment, demonstrating reliability and attention to detail.
- Maintained a clean, organized, and visually appealing booth, reflecting strong habits in sanitation, product presentation, and overall customer-facing professionalism.
- Worked efficiently under pressure while multitasking—restocking, answering questions, and managing inventory.
Education
Bachelor of Science - Criminal Justice
Grand Valley State University
Allendale, MI05-2025
Bachelor of Science - Psychology
Grand Valley State University
Allendale, MI05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
Timeline
Server
Embassy Bar & Grill
01.2024 - 07.2024
Server
Thee Office Pub
05.2022 - 08.2025
Vendor
Gaier Farms And Greenhouses
01.2015 - 01.2024
Bachelor of Science - Criminal Justice
Grand Valley State University
Bachelor of Science - Psychology
Grand Valley State University