Ryann Fetty
Bruce Twp,MI
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Thee Office Pub. Proven ability to enhance guest engagement and satisfaction while efficiently managing high-volume environments. Experienced in cash handling and fostering team collaboration to achieve outstanding dining experiences.
Overview
11
11
years of professional experience
Work History
Server
Thee Office Pub
05.2022 - 08.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Embassy Bar & Grill
01.2024 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Vendor
Gaier Farms And Greenhouses
01.2015 - 01.2024
- Delivered friendly, engaging customer service while assisting high volumes of customers, building rapport and ensuring a positive buying experience.
- Handled cash and point-of-sale transactions accurately in a fast-paced environment, demonstrating reliability and attention to detail.
- Maintained a clean, organized, and visually appealing booth, reflecting strong habits in sanitation, product presentation, and overall customer-facing professionalism.
- Worked efficiently under pressure while multitasking—restocking, answering questions, and managing inventory.
Education
Bachelor of Science - Criminal Justice
Grand Valley State University
Allendale, MI05-2025
Bachelor of Science - Psychology
Grand Valley State University
Allendale, MI05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
Timeline
Server
Embassy Bar & Grill
01.2024 - 07.2024
Server
Thee Office Pub
05.2022 - 08.2025
Vendor
Gaier Farms And Greenhouses
01.2015 - 01.2024
Bachelor of Science - Criminal Justice
Grand Valley State University
Bachelor of Science - Psychology
Grand Valley State University