Ryanne Simmons
Allegan,MI
Summary
Motivated server with engaging personality, flexible approach and collaborative mindset. Upbeat, friendly, and detail oriented to provide an enjoyable dining experience for all.
Overview
9
9
years of professional experience
Work History
Server
Angel's Crossing Golf Course
12.2017 - 04.2018
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bartender/Server
The Vault
08.2015 - 10.2017
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Event Coordinator
Rosewood Inn
05.2009 - 11.2016
- Coordinated with participating vendors during event planning.
- Corresponded with clients to answer questions and resolve issues.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
- Served plated dinners with up to 4 courses.
- Fostered an enjoyable event atmosphere through friendly guest interaction.
- Brainstormed and implemented creative event concepts and themes.
Education
Master of Arts - Special Education
Western Michigan University
Kalamazoo, MI05.2020
Bachelor of Arts - Elementary Education And Special Education
Eastern Michigan University
Ypsilanti, MI04.2015
Skills
- Team Building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Organization and Time Management
- Attention to Detail
- Problem-Solving
Timeline
Server
Angel's Crossing Golf Course
12.2017 - 04.2018
Bartender/Server
The Vault
08.2015 - 10.2017
Event Coordinator
Rosewood Inn
05.2009 - 11.2016
Master of Arts - Special Education
Western Michigan University
Bachelor of Arts - Elementary Education And Special Education
Eastern Michigan University