Experienced case manager with proven skills in problem-solving, case documentation, and service coordination. Committed to improving client outcomes through comprehensive assessments and tailored care plans.
Overview
4
4
years of professional experience
Work History
Case Manager
Southern Highlands Community Mental Health Center
Princeton, WV
01.2025 - 11.2025
Conducted comprehensive client assessments to determine needs and develop appropriate care plans.
Coordinated services with community resources to ensure clients receive necessary support.
Monitored client progress and adjusted treatment plans based on evolving needs and outcomes.
Facilitated case reviews to ensure adherence to established protocols and best practices.
Assistant Manager
Macado's Restaurant
Bluefield, WV
10.2021 - 10.2024
Supervised daily operations to ensure efficient service and optimal guest satisfaction.
Trained and mentored staff on menu knowledge and customer service protocols.
Implemented inventory management practices to reduce waste and control costs.
Developed staff schedules to maintain adequate coverage during peak hours.