Ryan Slattery
Comcast
Maryville,TN
1
Certification
9
years of professional experience
Customer-focused Sales Engineer and Technical Sales professional with experience supporting Comcast Business customers through technical discovery, solution design, product demonstrations, and consultative recommendations. Combines hands-on field technician expertise with business communication skills to align internet, connectivity, security, and value-added solutions with customer needs.
Work History
Sales Engineer
2 Years- Consult with business customers to uncover technical requirements and recommend business solutions that aligned with bandwidth, security, reliability and growth needs.
- Partner with sale representatives to design customized solutions, support customer proposals, and translate technical capabilities into business value.
- Deliver product demonstrations and customer-facing presentations that explain connectivity, security, business continuity, and value-added technology solutions in clear terms.
- Conduct site visits and discovery conversations to assess customer environments, identify pain point, and recommend appropriate connectivity and secure solutions.
- Maintain knowledge of Comcast Business products, competitive offerings, and industry trends to support accurate recommendations and stronger customer conversations.
Senior Technician
6 Years 11 Months- Diagnosed and resolved technical issues for residential and business customers, strengthening expertise in network troubleshooting, service reliability, and customer communication.
- Installed and configured advanced communication equipment to ensure optimal performance and dependable connectivity.
- Trained junior technicians on installation standards, troubleshooting methods, and customer service practices.
- Built trust with customers by explaining technical issues clearly, resolving concerns promptly, and identifying opportunities to improve service experiences.
Education
Associate of Science - Business
Some College (No Degree) - Cyber Security
Skills
Technical specifications and consulting
Dedicated Internet
Telecommunication systems knowledge
Cisco Meraki Platform
Product demonstrations
Customer analysis and insights
Cybersecurity
Sales strategy and proposals
Time management and prioritization
Sales training and development
Solution selling and lead generation
Accomplishments
- Exceeded sales targets by 10% in 2025.
- Upsold new and advanced products and systems to increase sales by $250 average per advanced prospect
- Support team of 12 sales representatives
- Resolved product issue through consumer testing.
Certification
Fortinet Certified Associate in Cybersecurity (8/29/25)
Fortinet Certified Fundamentals in Cybersecurity (8/27/25)
CompTIA Security+ (7/7/25)
CISSP Associate of ISC2 (8/6/25)
Timeline
Sales Engineer
Comcast
09.2024 - CurrentRead More
Senior Technician
Comcast
10.2017 - 09.2024Read More
Roane State Community College
Associate of Science from Business
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Rasmussen University
Some College (No Degree) from Cyber Security
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