Ryder Wood
Shady Cove,OR
Summary
Punctual Delivery Driver offering 2 years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic. Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
Overview
5
5
years of professional experience
Work History
Retail Associate/Shuttle Van Driver
The Fishin' Hole
05.2022 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Operated with safety and skill to avoid accidents and delays.
- Followed company policies and procedures and maintained compliance with standards.
Rental Technician
Mount Ashland Ski Area
11.2022 - 04.2023
- Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
- Evaluated customer satisfaction with products and services upon return of rental, taking action to remedy complaints when necessary.
- Explained available rental options, rates and full rental terms thoroughly to facilitate customer satisfaction.
- Received returned items, evaluating products for overall condition and readiness for next use before storing in designated areas.
- Greeted customers at rental counter and initiated communication to determine service needs.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
Delivery Driver
Last Chance Pizza
11.2020 - 05.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Processed payments by accepting cash, checks and credit card payments.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Submitted receipts and money received from deliveries at end of each shift.
- Navigated routes with relevant map programs and GPS systems.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Retail Store Manager
Lost Trail Powder Mountain
09.2021 - 04.2022
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Organized new stock for floor placement.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Prepared and submitted nightly bank deposits.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Supervised cash drawer balances and deposits of store receipts.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Increased store sales by cross-selling complementary items.
Mechanic/Laborer Worker
Dahle Construction
08.2018 - 08.2021
- Cleaned up and resupplied work areas daily for optimal team performance.
- Contributed to team culture of safety by consistently wearing proper safety gear and following standards.
- Operated tools and equipment correctly to assist with work.
- Listened to senior team members for instructions on new jobs and daily requirements.
- Readied sites for new crew activities by removing dust and debris.
- Transported heavy equipment and specialized machinery between job sites by safely driving trucks and flatbed trailers.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Lubricated and cleaned machinery and tools.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Education
High School Diploma -
Salmon Jr. Sr. High School
Salmon, ID06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Valid Driver's License
- Customer Relationships
- Time Management
- Courteous and Polite Demeanor
- Clean Driving Record
- Perfect Attendance Record
- Shopping Orders
- Product Promotion
- Tractor-Trailer Driving
Timeline
Rental Technician
Mount Ashland Ski Area
11.2022 - 04.2023
Retail Associate/Shuttle Van Driver
The Fishin' Hole
05.2022 - Current
Retail Store Manager
Lost Trail Powder Mountain
09.2021 - 04.2022
Delivery Driver
Last Chance Pizza
11.2020 - 05.2022
Mechanic/Laborer Worker
Dahle Construction
08.2018 - 08.2021
High School Diploma -
Salmon Jr. Sr. High School
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