Rylan Garza
San Antonio,Texas
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Food Runner
TopGolf
10.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Caddie
TopGolf
10.2023 - Current
- Maintained smooth pace of play for golfers on course.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Associate
Whataburger Restaurants L&c
09.2022 - 04.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Education
Bachelor of Arts - Marketing
The University of Texas At San Antonio
San Antonio, TX05.2027
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Effective Multitasking
- Flexible Schedule
- Sense of urgency
Timeline
Food Runner
TopGolf
10.2023 - Current
Caddie
TopGolf
10.2023 - Current
Associate
Whataburger Restaurants L&c
09.2022 - 04.2023
Bachelor of Arts - Marketing
The University of Texas At San Antonio
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