Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylee Joseph

Oak Harbor

Summary

Dynamic professional with a proven track record at Home Depot, excelling in customer service and relationship building. Skilled in problem-solving and cash handling, I foster collaboration and enhance customer satisfaction through exceptional service. My outgoing personality and ability to manage high-stress situations drive repeat business and strengthen client connections.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Pro Account Sales Associate

Home Depot
03.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Bartender

Krakens Cove
09.2023 - 03.2025
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Service Desk Lead

Home Depot
02.2020 - 05.2022
  • Streamlined service desk operations for increased productivity and faster response times.
  • Managed vendor relationships, negotiating contracts and service agreements that provided value for the organization while maintaining quality service delivery.
  • Established effective communication channels between the service desk team and other departments, fostering collaboration and information sharing.

Education

EMT Certification - EMT

Skagit Valley College
Mount Vernon, WA
12.2020

Skills

  • Customer service
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling

Timeline

Bartender

Krakens Cove
09.2023 - 03.2025

Pro Account Sales Associate

Home Depot
03.2022 - Current

Service Desk Lead

Home Depot
02.2020 - 05.2022

EMT Certification - EMT

Skagit Valley College
Rylee Joseph