
Dynamic Department Manager at Hobby Lobby with a proven track record in enhancing customer satisfaction through exceptional service and effective multitasking. Skilled in inventory management, I excel at resolving conflicts and driving sales, ensuring a seamless shopping experience for all customers. Along with my experiences as an Employee. I am a very talkative and engaging person, I love talking to customers and co workers alike, in the hopes of making a comfortable place to work. I also enjoy learning new things and have always had a fondness for technology.
Managed a department on the sales floor at Hobby Lobby. Restocked and ordered inventory weekly. Assisted in seasonal departments to facilitate smooth transitions between seasons. Provided customer service in the frame shop to assist customers with framing their artwork. Developed multitasking abilities to enhance customer satisfaction and maintain efficient operations on the sales floor.
Assisted store managers in daily operations alongside team members. Monitored cashiers and baggers to ensure efficient front-end service. Assigned breaks and communicated with staff regarding tardiness. Addressed customer issues and complaints promptly. Supported employees in resolving conflicts or challenges. Escalated complex problems to store management for further action.