Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Rylee LeBlanc

Gonzales,LA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Smoothie King
Gonzales, LA
08.2023 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Served as a liaison between staff members and senior management personnel.

Cafe Lead

Airborne X
Gonzales, LA
04.2023 - 08.2023
  • Assisted in the hiring and training of new cafe staff.
  • Provided guidance to cafe employees on customer service standards, handling cash transactions and food preparation.
  • Maintained cleanliness standards for all areas of the cafe, including dining area and kitchen.
  • Managed opening and closing duties such as setting up registers, restocking shelves, cash balancing.
  • Adhered to company food, safety, quality and sanitation policies.

Cashier

Ralphs Grocery
Gonzales, LA
01.2023 - 04.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Sales Associate

Journeys Kidz
Baton Rouge, LA
11.2020 - 05.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.

Education

East Ascension High School
Gonzales, LA
05-2022

Some College (No Degree) - Interior Design

Louisiana State University And A&M College
Baton Rouge, LA

Skills

  • Sales monitoring
  • Task Delegation
  • Money Handling
  • Staff Training and Development
  • Employee engagement
  • Workload Management
  • Policy Enforcement
  • Sales Reporting
  • Staff Supervision
  • Marketing tactics
  • Graphic and Media Design
  • Team motivation
  • Consulting

Affiliations

- Video Games

- Nature Freak

- Collecting (crystals, funky cans/bottles)

- Animal Lover

- Fashion lover

- Tattoo Enthusiast

References

References available upon request.

Timeline

Assistant Manager

Smoothie King
08.2023 - Current

Cafe Lead

Airborne X
04.2023 - 08.2023

Cashier

Ralphs Grocery
01.2023 - 04.2023

Sales Associate

Journeys Kidz
11.2020 - 05.2021

East Ascension High School

Some College (No Degree) - Interior Design

Louisiana State University And A&M College
Rylee LeBlanc