Rylee McMillan
Middleburg,FL
Summary
Offering strong communication and interpersonal skills, eager to learn and develop within professional environment. Contributes to smooth and efficient office workflow by handling phone calls and appointments, and maintaining organized records. Ready to use and develop organizational and customer service skills in Coordinator role.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
State Farm
01.2025 - Current
- Assisted customers with inquiries, providing accurate information on policies and claims processes.
- Resolved customer issues efficiently, improving overall satisfaction levels through attentive service.
- Processed policy changes and updates, ensuring compliance with company standards and regulations.
- Collaborated with team members to enhance workflow efficiency and share best practices in customer interactions.
Receptionist Administrator
Beauty Lounge & Co
05.2024 - 12.2024
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Coordinated client communications through phone and email, maintaining professional tone and responsiveness.
- Assisted in managing inventory for beauty products, facilitating timely restocking and organization.
- Supported team with administrative tasks, enhancing overall workflow efficiency within the salon environment.
Receptionist
Enso Nail Spa
01.2024 - 05.2024
- Greeted and welcomed clients, ensuring a positive first impression.
- Scheduled appointments and managed daily calendar for optimal service flow.
- Assisted with client inquiries, providing information on services and promotions.
- Handled cash transactions accurately, maintaining a balanced register.
Education
Associate of Science -
Santa Fe College
Gainesville, FL07-2025
Skills
Client relations
Relationship building
Data entry
Critical thinking
Active listening
- Client relations
- Customer service
- Critical thinking
- Relationship building
Timeline
Customer Service Representative
State Farm
01.2025 - Current
Receptionist Administrator
Beauty Lounge & Co
05.2024 - 12.2024
Receptionist
Enso Nail Spa
01.2024 - 05.2024
Associate of Science -
Santa Fe College