Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Rylee Reeves

Acworth,GA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Bartender

BENTWATER GOLF CLUB
Acworth, GA, US
06.2022 - Current
  • While working at Bentwater Golf Club, I have gained more experience with member relations customer service, and working events.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Helped create ads for event planning manager for social media.

Crew Member

LakePoint Sports
Emerson, GA, US
07.2020 - 06.2022
  • While working at lakepoint I,
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.

Desk Assistant

Kennesaw Chiropractic Center
Acworth, GA, US
06.2019 - 08.2019

While working at Kennesaw Chiropractic, my job included answering phones, scheduling appointments, patient care/ office flow.

  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
  • Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
  • Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
  • Maintained inventory of office supplies by monitoring usage patterns and submitting timely orders for replenishments.
  • Assisted manager in all aspects of business operations.

Education

College Student - Public Relations

Kennesaw State University
Acworth, GA

Skills

  • Time Management
  • Cleaning Experience
  • Cashiering
  • Bartending
  • Serving Experience
  • Host/Hostess
  • Food Service
  • Cash Handling
  • Food Safety
  • Busser

Certification

Driver's License, Present

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Server/Bartender

BENTWATER GOLF CLUB
06.2022 - Current

Crew Member

LakePoint Sports
07.2020 - 06.2022

Desk Assistant

Kennesaw Chiropractic Center
06.2019 - 08.2019
Driver's License, Present

College Student - Public Relations

Kennesaw State University
Rylee Reeves