Rylee Reeves

• While working at Bentwater Golf Club, I have gained more experience with member relations customer service, and working events.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Helped create ads for event planning manager for social media.

• While working at lakepoint I,
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Became familiar with products to answer questions and make suggestions.

While working at Kennesaw Chiropractic, my job included answering phones, scheduling appointments, patient care/ office flow.

• Provided exceptional customer service, addressing inquiries promptly and professionally.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
• Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
• Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
• Maintained inventory of office supplies by monitoring usage patterns and submitting timely orders for replenishments.
• Assisted manager in all aspects of business operations.