RyLee Selph
Omaha,NE
Summary
Dynamic Mitigation Technician with experience at Servpro Sarpy County, skilled in hazard assessment and mitigation planning. Proven ability to operate specialized equipment while fostering strong client relationships through empathetic communication. Recognized for maintaining safety protocols and contributing to team success in high-pressure environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Mitigation Technician
Servpro Sarpy County
Bellevue, NE
01.2023 - 06.2025
- Assessed site conditions to identify hazards and implement safety protocols
- Assisted in the preparation of mitigation plans under supervision
- Operated and maintained specialized equipment for remediation tasks
- Collaborated with team members to ensure efficient workflow during projects
- Participated in training sessions to learn industry best practices and standards
- Documented project progress and maintained accurate records of activities
- Preserved clients'' peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Maintained a clean and organized workspace, adhering to industry standards and guidelines for safe working conditions.
Server
Yamato Sushi
Omaha Ne
2023 - 2025
- Coordinated timely food delivery to tables, ensuring orders were accurate and met customer expectations.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
- Assisted in training new staff on menu items, service standards, and restaurant procedures.
- Monitored inventory levels of supplies and communicated needs to management for timely replenishment.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Associate
Five Below
Omaha, NE
10.2022 - 01.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure a visually appealing environment.
- Operated point-of-sale systems efficiently, handling cash and transactions accurately.
- Collaborated with team members to achieve sales goals and improve store performance.
Customer Service Cashier
Omaha Henry Doorly Zoo
Omaha, NE
06.2022 - 08.2022
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak visitor times.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Bellevue East Sr High School
Bellevue, NE05.2023
Skills
- Hazard assessment
- Safety protocols
- Mitigation planning
- Equipment operation
- Good with people
Certification
Fire
Timeline
Mitigation Technician
Servpro Sarpy County
01.2023 - 06.2025
Sales Associate
Five Below
10.2022 - 01.2023
Customer Service Cashier
Omaha Henry Doorly Zoo
06.2022 - 08.2022
Server
Yamato Sushi
2023 - 2025
High School Diploma -
Bellevue East Sr High School