Rylee Shaw
Barista
Santa Clarita,CA
Summary
Friendly Barista who enjoys creating memorable beverages for customers in busy establishments. Well-educated in all types of brews and known for engaging people from all cultures and backgrounds. Enthusiastic demeanor coupled with ability to stay composed during peak periods. Eager to experience and learn more in customer service.
Overview
5
5
years of professional experience
Work History
Barista, Starbucks
Santa Clarita, CA
07.2016 - Current
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Educated coworkers and customers about new products.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Cultivated ability to recall customers' names and address each by name.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
Santa Clarita Christian School
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California State University of Northridge
Skills
Beverage preparation
Soft selling
Menu memorization
Exceptional customer service
Ordering procedures
Food preparation and safety
Point of sale knowledge
Cash Handling
Opening and closing duties
Friendly and outgoing
Timeline
Barista, Starbucks
07.2016 - Current
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California State University of Northridge
Santa Clarita Christian School