Rylee Wheeler
Deer Park
Summary
Dynamic sales associate with proven expertise in customer service and product knowledge. Known for adaptability and conflict resolution skills, driving customer satisfaction and supporting team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
Vapor Lounge
Spokane
10.2024 - Current
- Assisted customers in selecting and purchasing vaping products.
- Educated customers about product features and usage guidelines.
- Addressed customer inquiries and resolved issues promptly.
- Worked closely with sales team to ensure alignment between marketing efforts and sales goals.
Cashier/Paint Department Associate
Henery Hardware
Deer Park
05.2024 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers in selecting appropriate paint products and finishes.
- Mixed paint colors according to customer specifications and product requirements.
Youth Development Professional
Boys & Girls Clubs Of America
Port Orchard
08.2023 - 05.2024
- Contributed to launch of after-school program at Cedar Heights Middle School, enhancing student engagement.
- Organized activities for youth that fostered personal growth and teamwork skills.
- Provided homework help and tutoring in specific subjects.
- Worked with teachers to align support with curriculum goals and address individual student needs.
Direct Marketing Agent
Renewal By Anderson
San Diego
01.2023 - 08.2023
- Engaged potential customers through door-to-door outreach and conversation.
- Demonstrated product features and benefits to interested clients.
- Followed up with leads to nurture relationships and encourage purchases.
- Utilized CRM software to track sales activities and manage leads efficiently.
Loan Service Consultant
Global Equity Finance
San Diego
04.2022 - 01.2023
- Engaged customers through effective phone communications and product knowledge.
- Utilized CRM systems to track customer interactions and update account information.
- Educated customers on loan processes and necessary documentation requirements.
- Maintained up-to-date knowledge of lending regulations and industry trends.
Waitress
Parakeet Cafe
Del Mar
02.2021 - 04.2022
- Provided excellent customer service in a fast-paced cafe environment.
- Assisted in training new staff on cafe procedures and service standards.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Resolved customer complaints with professionalism and empathy.
Barista/Gelato Maker
EscoGelato
Escondido
12.2019 - 02.2021
- Crafted espresso drinks with precision and consistency
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated gelato machines and maintained cleanliness of work area.
- Crafted gelato cakes and special orders for customers.
Daycare Teacher
Gateway Christian Childcare Center
Shelton
08.2017 - 12.2019
- Supervised daily activities and ensured a safe environment for all children.
- Collaborated with parents to discuss children's progress and address concerns.
- Assisted with toilet training and diaper changing when necessary.
- Adhered to safety protocols while handling chemicals and cleaning agents.
- Maintained cleanliness in restrooms, hallways, and common areas daily.
- Operated cleaning equipment including floor buffers and vacuum cleaners effectively.
Education
High School Diploma -
Shelton High School
Shelton, WA06-2019
Skills
- Product knowledge
- Customer service
- Sales techniques
- CRM software
- Inventory management
- Team collaboration
- Conflict resolution
- Data entry
- Adaptability
- Multi-tasking
- Task prioritization
Timeline
Sales Associate
Vapor Lounge
10.2024 - Current
Cashier/Paint Department Associate
Henery Hardware
05.2024 - 10.2024
Youth Development Professional
Boys & Girls Clubs Of America
08.2023 - 05.2024
Direct Marketing Agent
Renewal By Anderson
01.2023 - 08.2023
Loan Service Consultant
Global Equity Finance
04.2022 - 01.2023
Waitress
Parakeet Cafe
02.2021 - 04.2022
Barista/Gelato Maker
EscoGelato
12.2019 - 02.2021
Daycare Teacher
Gateway Christian Childcare Center
08.2017 - 12.2019
High School Diploma -
Shelton High School