Rylee Shea Pender
Haverford,PA
Summary
Detail-oriented administrative professional excelling in office management and client services. Expertise in accounts payable and receivable, while ensuring HIPAA compliance and maintaining confidentiality. Committed to efficient scheduling and empathetic communication during sensitive family interactions.
Overview
3
3
years of professional experience
Work History
Office Manager
Stretch Funeral Home
Havertown, PA
01.2025 - Current
- Manage daily office operations with professionalism and discretion
- Coordinate scheduling, records, and administrative workflows
- Handle accounts payable and receivable accurately
- Communicate with families during sensitive situations with empathy
Receptionist / Optician Assistant
Abraham Eye Associates
Villanova, PA
01.2023 - 01.2025
- Verified insurance coverage and facilitated front-desk operations for seamless patient experience
- Scheduled patient appointments to optimize workflow and maintained accurate medical records
- Ensured HIPAA compliance and upheld patient confidentiality in all interactions
Education
Diploma -
Haverford High School
Haverford, PA06-2013
Coursework - Psychology
Delaware County Community College
Media, PASkills
- Administrative support
- Scheduling coordination
- Client communication
- Documentation management
- Payroll processing
- Financial reporting
- Accounting software
- Microsoft Office proficiency
- HIPAA compliance awareness
Family Advocacy Experience
- Coordinated communication with schools, counselors, and providers
- Maintained documentation and participated in support meetings
Timeline
Office Manager
Stretch Funeral Home
01.2025 - Current
Receptionist / Optician Assistant
Abraham Eye Associates
01.2023 - 01.2025
Diploma -
Haverford High School
Coursework - Psychology
Delaware County Community College