Ryleigh Cox
Johnson City,TN
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Starbucks Lead Barista
Food City
Johnson City, TN
04.2022 - 05.2024
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Memorized official and off-menu coffee and tea preparations.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
Go-Cart Personal Shopper
Food City
Johnson City, TN
04.2022 - 04.2023
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and answered product or service questions.
- Satisfied customers with quick, accurate service under tight deadlines.
Deli Helper
Food City
Johnson City, TN
05.2021 - 04.2022
- Enhance customer experience by providing personalized recommendations and offering samples of deli products to increase sales and customer loyalty.
- Conducting regular quality control checks on prepared food items to ensure customer satisfaction and compliance with food safety regulations.
- Ensured that workstations were properly cleaned before closing time each day.
- Assisted with catering orders as needed by preparing platters according to customer requests.
- Operated cash register to process customer purchases accurately and efficiently.
Education
High School Diploma -
Science Hill High School
Johnson City, TN05-2020
Skills
- Menu Memorization
- Health codes compliance
- Inventory Management
- Conflict handling
- POS System Operation
- Team Management
- Barista Training
- Beverage Preparation
- Safe Food Handling
- Food Running
Certification
- Starbucks certified barista
Languages
English
Professional
References
References available upon request.
Timeline
Starbucks Lead Barista
Food City
04.2022 - 05.2024
Go-Cart Personal Shopper
Food City
04.2022 - 04.2023
Deli Helper
Food City
05.2021 - 04.2022
High School Diploma -
Science Hill High School
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