Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Chappy's Deli. Proven ability to enhance guest experiences through effective communication and relationship management. Skilled in cash handling and multitasking, consistently ensuring operational efficiency and guest satisfaction in fast-paced environments.
Work History
Server
Chappy's Deli
Montgomery, AL
11.2025 - Current
Provided exceptional customer service by promptly addressing guest inquiries and requests.
Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Processed transactions accurately using point-of-sale system, ensuring financial accountability.
Engaged with guests to create a welcoming atmosphere, enhancing overall dining satisfaction.
Adapted quickly to changing environments and prioritized tasks during peak hours to maintain efficiency.
Followed health and safety regulations consistently to ensure compliance and guest well-being.
Supported team members during busy shifts, fostering a collaborative work environment.
Cultivated warm relationships with regular customers.
Sales Associate
Peppertree Steaks N' Wines
Montgomery, AL
08.2025 - 11.2025
Delivered exceptional customer service to enhance guest dining experiences.
Facilitated menu explanations and wine pairings to elevate customer satisfaction.
Executed order processing with precision, ensuring operational efficiency during peak service hours.
Facilitated collaboration with kitchen staff to optimize timely food delivery to tables.
Oversaw inventory management, ensuring optimal stock levels and efficient organization.
Executed cash handling procedures to guarantee transaction accuracy and integrity of daily reports.
Facilitated training sessions for new team members on service protocols and restaurant standards.
Addressed customer inquiries and complaints promptly to enhance service quality.
Optimized rack and shelf organization to enhance store aesthetics and attract customer interest.
Cultivated strong customer relationships to drive repeat business.
Oversaw returns, exchanges, and refunds to ensure compliance with store policy.