Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryley Freeland

University Student
Monroe

Summary

Future university student at UofL looking to get involved in medical practices. Experienced in fields of retail and restaurant service. Hardworking and goal-oriented student, with plenty of community service and leadership roles at non-profits including Hope's Closet and Hope House Mission.

Overview

3
3
years of professional experience

Work History

Sales Associate

Gap Factory Outlet
10.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.

Beauty Advisor

Sephora
04.2024 - 11.2024
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Crew Chief

Culver's
05.2022 - 02.2024
  • Trained all team members on key roles to maintain flexibility.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
  • Led by example, demonstrating commitment and professionalism in all tasks.
  • Demonstrated food safety practices by handling and preparing food ethically.

Education

Cincinnati State Technical And Community College
Cincinnati, OH

High School Diploma -

Monroe High School
Monroe, OH
05.2001 -

Skills

Customer service

Teamwork and collaboration

Time management

Upselling

Problem-solving

Relationship building

Goal oriented

Timeline

Sales Associate

Gap Factory Outlet
10.2024 - Current

Beauty Advisor

Sephora
04.2024 - 11.2024

Crew Chief

Culver's
05.2022 - 02.2024

High School Diploma -

Monroe High School
05.2001 -

Cincinnati State Technical And Community College
Ryley FreelandUniversity Student