Ryley Johnson
Virginia Beach,VA
Summary
Dynamic and adaptable Front Desk Medical Receptionist with a proven track record at Beach Baby Ultrasound Studio, enhancing patient satisfaction and ensuring HIPAA compliance. Excelled in patient relations and effective communication. Demonstrates strong team leadership and problem-solving skills, contributing to a positive and efficient healthcare environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Beach Baby Ultrasound Studio
09.2021 - Current
- Provide administrative support to medical staff, assisting with various clerical tasks as needed.
- Ensure HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Improve office efficiency by organizing and maintaining accurate patient files and records.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Coordinate appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Enhance patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Provide vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
Kid's Club Attendant
Onelife Fitness
04.2021 - 09.2021
- Enforced rules of club and resolved conflicts quickly and professionally to maintain safety and bolster pleasant experiences for participants.
- Worked with parents and guardians to achieve safe environment for children in temporary care through careful use of sign-in and sign-out pages, allergy and medical forms and exchange of contact information.
- Completed and submitted attendance logs and accident reports each shift.
- Set up and led recreational activities such as games, read-alongs and crafts for children during particularly busy times.
Education
Bachelor of Arts - Biology
Christopher Newport University
Newport News, VA05.2025
High School Diploma -
Bayside High School (Health Sciences Academy)
Virginia Beach, VA06.2022
Skills
- Information documentation
- HIPAA Compliance
- Patient Relations
- Medical Terminology
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Adaptability and Flexibility
- Patient Education
- Effective Communication
- Strong Team Leadership
Certification
- CPR & AED certified for adults, children, and infants
- First Aid training certified
Timeline
Front Desk Medical Receptionist
Beach Baby Ultrasound Studio
09.2021 - Current
Kid's Club Attendant
Onelife Fitness
04.2021 - 09.2021
Bachelor of Arts - Biology
Christopher Newport University
High School Diploma -
Bayside High School (Health Sciences Academy)
- CPR & AED certified for adults, children, and infants
- First Aid training certified
Similar Profiles
Lily SteinLily Stein
Receptionist at Adorable Baby 3d 4d Ultrasound StudioReceptionist at Adorable Baby 3d 4d Ultrasound Studio
Melanie HallMelanie Hall
Ultrasound Technician at Baby Bloom Ultrasound StudioUltrasound Technician at Baby Bloom Ultrasound Studio
Lacee KeeleLacee Keele
Owner /Lead Sonographer at Reveal Ultrasound Studio & SpaOwner /Lead Sonographer at Reveal Ultrasound Studio & Spa