Hi, I’m
Ryley Patten
Pearl,MS
Summary
Detail-oriented Medical Assistant graduate from Med Lab Training Center, eager to leverage foundational skills in a dynamic healthcare environment. Proven competency in patient care, medical terminology, and laboratory procedures. Committed to continuous learning and professional growth, while contributing to patient well-being and team success.
Overview
1
year of professional experience
1
Certification
Work History
Southern Women’s HealthFlowood, USA
Scheduler/Switchboard
05.2023 - 12.2023
Job overview
- Handled issue resolution calls for efficiency.
- Managed fax delivery and record distribution efficiently.
- Update EMR with information for newly admitted patients.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Responded promptly to emails from patients seeking information about their appointments or other related topics.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules.
Dick’s Sporting Goods Flowood, USA
Cashier/Customer Service Representative
09.2022 - 05.2023
Job overview
- Assisted and engaged customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Handled customer return operations effectively.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Pearl High SchoolPearl, MS
High School
05.2023
Skills
- Electronic health records
- Customer service
- Appointment scheduling
- Effective communication
- Time management
- Problem solving
- Teamwork and collaboration
- Telephone etiquette
- Medical terminology
Certification
Certified Medical Assistant - October 18, 2024
NHA #Z9X6T6J9
References
Missy Cox
Occupation - Self Employed Housekeeper
Cell - 601-953-4849
Relationship - Family Friend
Kim Lewis
Occupation - Teacher
Cell - (601) 665-8947
Relationship - Teacher
Timeline
Scheduler/Switchboard
Southern Women’s Health
05.2023 - 12.2023
Cashier/Customer Service Representative
Dick’s Sporting Goods
09.2022 - 05.2023
Pearl High School
High School
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