Summary
Overview
Work History
Education
Skills
Timeline
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Ryley Russell

Eustis,Fl

Summary

Reliable and enthusiastic with experience in reception and customer service areas. Skilled customer engagement, problem solving, and various software operations. Known for remaining poised and calm in busy environments. Works well as part of a team and communicates promptly and thoroughly with staff and customers. Keeps a tight schedule and manages time in an organized and attentive manner.

Overview

6
6
years of professional experience

Work History

Front Desk Scheduler/ Receptionist

Lake Regional Urgent Care
01.2023 - 03.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval using programs such as Soapware and Lytec.
  • Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Facilitated smooth communication between departments by accurately relaying messages and information.
  • Accurately verified insurances and payments for patients.

HEAD BARTENDER

Mojo's Grill
04.2019 - 12.2023
  • Mixed and served alcoholic and non-alcoholic beverages according to established laws.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
  • Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
  • Conducted bar inventory on regular basis to complete daily requisition sheets.
  • Completed POS transactions, returning currency, coin and payment cards to patrons.

Education

Business Administration And Management

The University of Alabama
Tuscaloosa, AL

Skills

  • Teamwork And Professionalism
  • Quick At Learning In Fast Paced Environment
  • Scheduling appointments
  • Multitasking and organization
  • Computer proficiency
  • Verbal and written communication
  • Telephone skills
  • Triage patients
  • Vitals
  • Performing in house labs

Timeline

Front Desk Scheduler/ Receptionist

Lake Regional Urgent Care
01.2023 - 03.2025

HEAD BARTENDER

Mojo's Grill
04.2019 - 12.2023

Business Administration And Management

The University of Alabama

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