Rylie Brown
Ceres,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Veterinarian Assistant/Customer Service Representative
Ripon Veterinary Hospital
09.2023 - 10.2023
- Assisted veterinarians with restraining animals during examinations to assess injuries.
- Scheduled appointments, answered phone approximately 100+ calls. billed customers for services
- Provided pet owners with excellent customer service and compassionate care for animals.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Restrained animals for examination and treatment.
Customer Service Representative/Veterinary Technician
Standiford Veterinary Center
03.2019 - 08.2021
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls approximately 1300 calls per day promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Blood draws and UA
- Call Center
Cashier
Conlin Supply
08.2018 - 03.2019
- Duties performed at Conlin supply was to greet customers with positive attitudes, answer phones, Cash register, money handling, correctly counting the drawer, assist customers to products and feed needed for their animals, receive shipment, inventory on products and clothing.
Cashier
Little Caesers Pizza
08.2017 - 07.2018
- At Little Caesers, my duties were working the register, handling the money responsibly as in making sure the right change amount was given correctly and making sure I was receiving the correct amount, i also made pizzas, washed the dishes, sanitize the equipment used for the day, greet the customers as they came in with a positive attitude, stock the merchandise
- I performed all aspects of the job beside the management role.
Education
High School Diploma -
Thomas Downey High School
Modesto, CA05.2018
Skills
- Office Organization
- Scheduling
- Problem-Solving Abilities
- Multi-Line Phone Talent
- Proper Animal Restraint
- Patient Care
- Phlebotomy Techniques
- Sanitation protocols
- Veterinary Terminology
- Money Handling Abilities
Timeline
Veterinarian Assistant/Customer Service Representative
Ripon Veterinary Hospital
09.2023 - 10.2023
Customer Service Representative/Veterinary Technician
Standiford Veterinary Center
03.2019 - 08.2021
Cashier
Conlin Supply
08.2018 - 03.2019
Cashier
Little Caesers Pizza
08.2017 - 07.2018
High School Diploma -
Thomas Downey High School
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