Nathan Gleason
Edwardsville,IL
Summary
Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
H&F Exteriors
06.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Kitchen Manager
Laux Brickhouse
02.2021 - 06.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
General Manager
Buffalo Wild Wings
08.2013 - 02.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor of Science - Business Administration
Southern Illinois University, Edwardsville
Edwardsville, IL05.2017
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Management
- Inventory Management
- Strategic Planning
- Project Management
Timeline
Operations Manager
H&F Exteriors
06.2021 - Current
Kitchen Manager
Laux Brickhouse
02.2021 - 06.2021
General Manager
Buffalo Wild Wings
08.2013 - 02.2021
Bachelor of Science - Business Administration
Southern Illinois University, Edwardsville
Similar Profiles
Tara LovekampTara Lovekamp
Project Manager/Salesperson at Everest Exteriors IncorporatedProject Manager/Salesperson at Everest Exteriors Incorporated
Robert BowenRobert Bowen
Production Manager at Exceptional Exteriors LLC. Dba Universal Windows of ManchesterProduction Manager at Exceptional Exteriors LLC. Dba Universal Windows of Manchester
Bill PorterBill Porter
Brand Ambassador at Paradise Exteriors, LLC.Brand Ambassador at Paradise Exteriors, LLC.
Tess ArturiTess Arturi
Head Lifegaurd at Lombard Park DistrictHead Lifegaurd at Lombard Park District
Cooper LawCooper Law
Restaurant Busser at Canton InnRestaurant Busser at Canton Inn