Rylie Jacobs
Saxton,PA
Summary
Key skills in problem-solving and attention to detail, eager to learn in a fast paced environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills.
Personable and organized individual with the ability to improve. Understanding of basic office software paired with the ability to multitask and use time-management skills.
Overview
4
4
years of professional experience
Work History
Associate
Martin Oil Company
Saxton, PA
10.2024 - Current
- Implemented strategies to increase customer satisfaction and engagement.
- Enhanced and encouraged customer loyalty programs, analyzing customer feedback for continuous improvement.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Server
Bubba's Pizza
Saxton, PA
03.2021 - 05.2022
- Cultivated warm relationships with regular customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Tussey Mountain Middle/High School
Saxton, PA06-2023
Diploma - Cosmetology
Bedford County Technical Center
Everett, PA06-2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Decision-making
- Customer engagement
- Relationship building
Timeline
Associate
Martin Oil Company
10.2024 - Current
Server
Bubba's Pizza
03.2021 - 05.2022
High School Diploma -
Tussey Mountain Middle/High School
Diploma - Cosmetology
Bedford County Technical Center