Rynale Counce
2425 Bardin Rd Apt 3303,TX
Summary
Dynamic and results-driven professional with extensive experience at AT&T, specializing in fiber optic splicing and equipment troubleshooting. Proven track record in enhancing operational workflows and delivering exceptional customer service. Adept at training teams and resolving disputes, ensuring optimal performance and reliability in telecommunications and manufacturing environments.
Overview
16
16
years of professional experience
Work History
Premises Technician
AT&T
03.2022 - Current
- Installed and maintained telecommunications equipment, ensuring optimal performance and reliability.
- Conducted routine inspections to identify and resolve service issues proactively.
- Collaborated with cross-functional teams to troubleshoot network outages and restore services efficiently.
- Implemented process improvements that enhanced operational workflows and reduced downtime.
- Trained junior technicians on installation protocols and safety procedures, fostering skill development.
- Delivered exceptional customer service by addressing technical concerns promptly and professionally.
Label Machine Operator
Gehl Foods
07.2018 - 11.2021
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accuracy of inventory records and minimizing discrepancies.
- Maintained cleanliness and organization of work area, adhering to safety and sanitation standards.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Collaborated with quality assurance teams to address any labeling discrepancies or concerns promptly.
Packaging Machine Operator
Snyder Lance
05.2017 - 04.2018
- Operated high-speed packaging machinery, ensuring optimal performance and minimal downtime.
- Conducted routine maintenance on equipment to maintain efficiency and prevent malfunctions.
- Monitored product quality during packaging processes, performing adjustments as needed to meet standards.
- Trained new operators on machinery operation and safety protocols to enhance team competency.
Material Handler
MillerCoors
05.2015 - 03.2017
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely restocking of supplies.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
Order Picker
Coca-Cola
06.2014 - 05.2015
- Operated forklifts and pallet jacks to efficiently transport products within warehouse environment.
- Selected and picked orders accurately from inventory, ensuring timely fulfillment of customer requests.
- Maintained organization of storage areas to optimize space and improve accessibility of products.
- Collaborated with team members to streamline picking processes, enhancing overall operational efficiency.
TIG Welder
C&D Technologies Inc.
10.2009 - 07.2014
- Fabricated precision components using TIG welding techniques for various metal materials
- Inspected welds for quality and compliance with industry standards
- Collaborated with team members to streamline production workflows
- Mentored junior welders on best practices and safety protocols
- Developed and implemented process improvements to enhance welding efficiency
- Conducted maintenance on welding equipment to ensure optimal performance
- Interpreted blueprints and technical drawings for accurate project execution
Education
High School Diploma -
06-2001
Skills
- Fiber optic splicing
- Hand tool proficiency
- Customer service experience
- Management experience
- Equipment troubleshooting
- Dispute resolution
Timeline
Premises Technician - AT&T
03.2022 - Current
Label Machine Operator - Gehl Foods
07.2018 - 11.2021
Packaging Machine Operator - Snyder Lance
05.2017 - 04.2018
Material Handler - MillerCoors
05.2015 - 03.2017
Order Picker - Coca-Cola
06.2014 - 05.2015
TIG Welder - C&D Technologies Inc.
10.2009 - 07.2014
Riverside High School - High School Diploma,