Ryneshia Oden
Huntsville
Summary
Dedicated Certified Pharmacy Technician with extensive experience at Walmart, excelling in medication dispensing and insurance billing. Proven ability to enhance patient care through meticulous attention to detail and effective problem-solving. Recognized for delivering exceptional customer service and optimizing workflow, ensuring timely and accurate prescription fulfillment.
Overview
1
1
year of professional experience
Work History
Certified Pharmacy Technician
Walmart
Huntsville, AL
06.2025 - Current
- Filled prescriptions accurately following established procedures and safety protocols.
- Assisted pharmacists in preparing medications and managing inventory levels efficiently.
- Processed prescription orders using pharmacy management software to ensure timely fulfillment.
- Maintained cleanliness and organization of pharmacy workstations to support operational efficiency.
- Collaborated with healthcare professionals to resolve medication-related issues effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
Education
Associate of Science -
Wallace Community College Selma
Selma, AL05.2022
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Workflow optimization
- Pharmacist support
- Prescription verification
- Multitasking and organization
- Empathy and patience
- Medication preparation
Timeline
Certified Pharmacy Technician
Walmart
06.2025 - Current
Associate of Science -
Wallace Community College Selma