Ryo Togawa
Los Angeles,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floor Server
Noshi Sushi
Korean Town, CA
01.2022 - Current
- Provided excellent serving services for customers, ensuring a pleasant dining experience.
- Communicated effectively with kitchen staff regarding customer allergies, or special requests.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
Store Manager
The Hoshino Coffee Cafe
Ginza, Tokyo
07.2016 - 12.2019
- Managed store's finance and supply
- Served all foreign customers in English, including menu explanations, seating, food serving, and food preparation
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Tennis Coach
Mihara High School
Tokyo, Japan
03.2015 - 03.2018
- Coached high school students, enhancing tennis, communication, and coaching skills
- Organized fundraising events for the tennis club, raising approximately $5,000 per year
- Created and managed the OB OG event for alumni, hosting over 40 people each time
Education
Division of Continuing Education Academic Certificate Program, Business Major -
The University of California, Irvine
12.2020
Bachelor of Literature, British and American Literature -
Kanto Gakuin University
03.2019
Skills
- Microsoft Office Suite
- Video Editing
- Sales Techniques
- Foreign language proficiency
- Market Research
- Business Planning
Activities
Volunteer, Provided food care for the homeless in Boston
Projects
Pony Share Company, Market and Sales Analysis, 04/2017, 01/2018, Conducted market research and trend analysis weekly around fashion brands in Tokyo, Created personalized fashion plans for customers, gaining sales and communication skills Sugar Project, Supporting Growth and Research Pertaining to Obesity and Type 2 Diabetes, 07/2020, Present, Co-creator of a project initiated by university students, Currently working on fundraising for medical research on Obesity and Type 2 Diabetes, Japanese client manager and translator for the project's website
Languages
English
Professional
French
Elementary
Certification
- food handler
- Alcohol serving certificate
Timeline
Floor Server
Noshi Sushi
01.2022 - Current
Store Manager
The Hoshino Coffee Cafe
07.2016 - 12.2019
Tennis Coach
Mihara High School
03.2015 - 03.2018
Division of Continuing Education Academic Certificate Program, Business Major -
The University of California, Irvine
Bachelor of Literature, British and American Literature -
Kanto Gakuin University
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