Sara Vargas
San Francisco,CA
Summary
Fast learning worker highly attuned to varying customer needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings. Two years experience in a federal job.
Overview
2
2
years of professional experience
Work History
Personal Vehicle Driver
UPS
San Francisco, CA
11.2021 - 02.2022
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Tracked delivery information, mileage and fuel use while on shift.
- Completed on-time deliveries by choosing best and most efficient routes.
Sales and Service Representative
USPS
San Francisco, CA
01.2021 - 07.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped improve customer satisfaction by translating customer paperwork and company documentation.
- Answered questions about store policies and addressed customer concerns.
- Closed the post office store counting all financial revenue daily.
Mail Processing Clerk
USPS
San Francisco, CA
02.2019 - 01.2020
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Monitored company inventory to keep stock levels and databases updated.
- Trained as a 204B(substitute supervisor) working alongside management
Education
Associate of Arts - Letters And Science
Skyline College
San Bruno, CA06.2018
Associate of Arts - Arts And Humanitites
Skyline College
San Bruno, CA06.2018
Associate of Arts - Music
Skyline College
San Bruno, CA06.2018
High School Diploma -
Lowell High School
San Francisco05.2014
Skills
- Multitasking and Prioritization
- Building Customer Trust and Loyalty
- Upselling Products and Services
- Creative Problem Solving
- Customer Data Confidentiality
- Verbal and Written Communication
- Efficient and Detail-Oriented
- Document and Records Management
- Administrative and Office Support
- Team-Oriented and Cooperative
- Bilingual (Spanish fluency)
Timeline
Personal Vehicle Driver
UPS
11.2021 - 02.2022
Sales and Service Representative
USPS
01.2021 - 07.2021
Mail Processing Clerk
USPS
02.2019 - 01.2020
Associate of Arts - Letters And Science
Skyline College
Associate of Arts - Arts And Humanitites
Skyline College
Associate of Arts - Music
Skyline College
High School Diploma -
Lowell High School