Delivered high-quality customer service by gathering feedback on product issues, malfunctions and deficiencies.
Operated warehouse equipment to unload, move and store returned items in designated areas.
Managed multiple tasks simultaneously while meeting deadlines consistently.
Adhered to company policies regarding returns and exchanges.
Inspected returned products for damage or missing components before processing the return.
Student Life Custodian
University of Minnesota Duluth Student Life
Duluth, MN
11.2023 - 05.2024
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Sortation Center Warehouse Associate
Amazon
Maple Grove, MN
07.2023 - 08.2023
Stocked incoming packages on warehouse shelves.
Transported boxes and bags weighing up to 50 pounds onto carts for delivery.
Maintained consistent, high-energy performance resulting in a daily average of over 18,000 steps per shift.
Customer Service Representative
Goodrich Pharmacy
Anoka, MN
02.2022 - 08.2022
Carried out responsibilities as a cashier.
Managed reordering of over-the-counter prescriptions upon depletion.
Addressed customer questions and concerns effectively.
Organized and arranged shelves to ensure efficient store operations.
Maintained inventory of a variety of items such as vials, caps, bags, food, and drinks.
Responded to incoming calls.
Store Representative
HomeGoods
Maple Grove, MN
07.2021 - 11.2021
Carried out responsibilities as a cashier.
Efficiently stocked shelves following inventory management protocols.
Utilized rug lifts and drills in daily operations.
Provided reliable information to customers in a professional manner.