Saad Mukhtair
Woodbridge,VA
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
8
8
years of professional experience
Work History
Sales Representative
Verizon Cellular Sales
Tysons Corner, Virginia
04.2020 - 08.2023
- Identified customer needs by asking questions and advising on best solutions.
- Provided technical support for customers using the company's products or services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Analyzed customer feedback to improve products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
Regional Account Manager
Cogent Communications
Ashburn, Virginia
02.2019 - 01.2020
- Analyzed critical customer data to identify solutions and promote growth.
- Recruited, hired and trained new hires to optimize profitability.
- Resolved customer complaints regarding product quality, delivery timelines, or service issues.
- Negotiated pricing agreements with clients based on their needs and budget constraints.
- Produced sales documents, finalized deals and filed records.
Store Sales Manager
Verizon Russell Cellular
Alexandria, VA
12.2016 - 02.2019
- Created effective business plans to focus strategic decisions on long-term objectives.
- Created weekly work schedules for store personnel.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Set individual and team sales goals, motivating staff to meet and exceed these targets.
- Coached, developed and motivated team to achieve revenue goals.
Desk Receptionist
Volkswagen Dealership
Springfield , VA
03.2015 - 10.2016
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Sorted incoming mail and directed to correct personnel each day.
- Updated and recorded customer or client information to maintain accounts.
- Answered incoming calls, took messages, and transferred calls to the correct departments.
Education
Associate of Business Administration - Business Administration
Nova Community College
Springfield , VA07-2020
High School Diploma -
Robert E Lee Highschool
Springfield , VA07-2017
Skills
- Sales closing
- Sales development
- Relationship building
- Client engagement
- Customer service
- Account management
- Lead generation
Timeline
Sales Representative
Verizon Cellular Sales
04.2020 - 08.2023
Regional Account Manager
Cogent Communications
02.2019 - 01.2020
Store Sales Manager
Verizon Russell Cellular
12.2016 - 02.2019
Desk Receptionist
Volkswagen Dealership
03.2015 - 10.2016
Associate of Business Administration - Business Administration
Nova Community College
High School Diploma -
Robert E Lee Highschool