Saarah Rushdan
Gwynn Oak,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Patient First
09.2022 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge of regulatory requirements.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
- Answered patient questions and fielded complaints to resolve issues
- Organized patient records and database to facilitate information storage and retrieval.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Cashier
Walmart
07.2020 - 09.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate
Macy's
10.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science - Forensic Science (Police Science Concentration)
University of Baltimore
Baltimore, MD12.2021
Skills
- Document filing
- Medical Billing
- Data entry proficiency
- Customer Service
- Office Administration
- 45 WPM Typing Speed
Timeline
Patient Service Representative
Patient First
09.2022 - Current
Cashier
Walmart
07.2020 - 09.2022
Sales Associate
Macy's
10.2018 - 06.2020
Bachelor of Science - Forensic Science (Police Science Concentration)
University of Baltimore
Similar Profiles
Shayna PorterShayna Porter
Radiologic Technologist at Patient FirstRadiologic Technologist at Patient First
Lauren CollinsLauren Collins
LPN, Nurse Supervisor at Patient FirstLPN, Nurse Supervisor at Patient First
Bianca EscobarBianca Escobar
Patient Service Representative at Patient FirstPatient Service Representative at Patient First
Stacey BohnStacey Bohn
Urgent Care Registered Nurse at Patient FirstUrgent Care Registered Nurse at Patient First
Adaobi UdokwuAdaobi Udokwu
Senior Residential Advisor at Bridgewater CollegeSenior Residential Advisor at Bridgewater College