Sabah Shahbaz

• Delivered exceptional dining service to residents and guests.
• Assisted in setting up dining areas for meals and special events.
• Communicated residents' dietary needs to kitchen staff promptly.
• Maintained cleanliness and organization of dining spaces throughout shifts.
• Engaged with residents to enhance their dining experience and comfort.
• Responded to resident inquiries and requests with professionalism and care.
• Provided excellent customer service to ensure satisfaction.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Cleaned tables and chairs to prepare dining area for next customers.

• Processed customer transactions efficiently at a popular sports bar.
• Provided friendly and prompt service to enhance guest experience.
• Maintained cleanliness and organization of the cashier area daily.
• Handled cash, credit, and gift card transactions accurately.
• Resolved customer concerns and inquiries with professionalism and care.
• Greeted customers and answered any questions they had about the store's products and services.

• Greeted and seated guests in a welcoming manner.
• Managed reservations and organized seating arrangements efficiently.
• Collaborated with waitstaff to ensure smooth service flow.
• Monitored dining area for cleanliness and guest satisfaction.
• Assisted in training new hosts on procedures and customer service standards.
• Maintained waitlist and updated guests on estimated wait times effectively.
• Provided excellent customer service by anticipating customer needs.
• Managed incoming calls during busy shifts.
• Took reservations over phone and in person.

Managed all takeout and online order processes, ensuring accurate and timely service for a high volume of customers.

Served as the primary point of contact for guests, professionally handling a high volume of phone and in-person inquiries.

Resolved customer concerns effectively to maintain a positive guest experience, and build loyalty.

Facilitated smooth restaurant operations by assisting servers and team members during high-traffic periods.

Prepared and maintained a stock of condiments and other essential supplies, proactively ensuring front-of-house readiness.

Contributed to a high-energy, team-oriented environment.

Managed cash, credit, and gift card transactions with a high degree of accuracy and accountability.

Utilized the point of sale (POS) system for efficient order entry and payment processing.