Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Sabastian Baghdassarian

Moorpark,California

Summary

Detail-oriented English graduate (BA, Sonoma State) with a strong technical background in Microsoft/Adobe ecosystems and over 4 years of experience in consultative sales, records management, and data archiving. Expert communicator adept at translating complex technical information for diverse audiences and clientele.

Overview

3
3
years of professional experience

Work History

Microsoft Certified Advisor

Best Buy
08.2024 - Current
  • Drove sales performance by providing expert-level consultation on Windows and Surface ecosystems, consistently meeting monthly KPIs.
  • Consulting on the deployment of Microsoft 365 and cloud-based productivity suites to optimize user workflows.
  • Strong knowledge of computer hardware as well as Windows and Mac operating systems.

Clerical Assistant

Sonoma Water
Santa Rosa
08.2023 - 05.2024
  • Digitized and preserved critical municipal records from the 1950s, converting physical formats (photo-negatives, blueprints, maps) into digital assets using Adobe Creative Suite.

Appliance Repair Cadet

Best Buy
04.2023 - 08.2023
  • Diagnosed and resolved complex hardware issues in high-pressure, in-home environments, achieving consistent 100% customer satisfaction.
  • Procured specific parts from manufacturer and third-party websites to expedite repairs and minimize downtime.

Education

Bachelors of Art - English

Sonoma State University
05-2024

Skills

  • Microsoft 365 (Admin/Deployment)
  • Adobe Creative Suite (Photoshop, Acrobat Pro)
  • OneDrive Cloud Migration
  • PC diagnostics
  • Hardware provisioning
  • Component-level troubleshooting
  • Windows 10
  • Windows 11
  • MacOS
  • IOS
  • Android
  • Technical Writing
  • User Training
  • Cross-functional Team Collaboration

Awards

MVP for the month of August, 2023, Best Buy

Timeline

Microsoft Certified Advisor

Best Buy
08.2024 - Current

Clerical Assistant

Sonoma Water
08.2023 - 05.2024

Appliance Repair Cadet

Best Buy
04.2023 - 08.2023

Bachelors of Art - English

Sonoma State University
Sabastian Baghdassarian