SABIAN GARZA-PLATA
Converse,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Associate Auto Adjuster
United Services Automobile Association, USAA
12.2023 - Current
- Mentor teammates with their questions to assist members to move claims forward.
- Service member needs through providing trusting advice and resolve appropriate matters for escalation to retain membership.
- Investigate and carefully evaluate claims to confirm they are complying within company guidelines, and access liability accurately to validate USAA is paying for what we owe.
- Resolve claims through anticipating our members needs and making quick decisions within our scope of work, while overcoming challenges that may present themselves during claims process.
- Take ownership of reviewing team payments to ensure issuance in a timely manner.
Accountant Assistant
Family Eye Care
02.2023 - 12.2023
- Helped prepare month-end, quarterly and year-end closings.
- Produced and distributed invoices and financial documents.
- Provided clerical support to all accounting professionals in department.
- Answered phone calls regarding financial matters such as payments due.
- Used Excel spreadsheets to track vision insurance information and produce charts.
Paraprofessional
Judson Independent School District
09.2022 - 02.2023
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
New Car Salesperson
Jordan Ford
03.2022 - 09.2022
- Understand customer's needs/finances and pair them with the right vehicle for them
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Make a minimum of 50 cold calls and set appointments to bring people in to review trade equity and new vehicle numbers
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
Service Receptionist
Audi North Park
10.2021 - 03.2022
- Create temporary license plates, write up paperwork regarding sales
- Receive and maintain high volume calls of at least 150 calls per day, take messages when needed, and return missed calls
- Update clients on status of their vehicles
- Confirmed appointments, communicated with clients and updated client records.
Team Manager
Emler Swim School
05.2018 - 10.2021
- Manage teachers and customer service representatives to keep swim lessons safe and functional
- Performed staff audits to ensure quality service is being provided
- Make calls and emails to collect payment for any outstanding balances
- Respond to emails and answer phones to provide and answer any questions or concerns when applicable
- Arrange schedules for teachers and staff
Education
Bachelor of Business Administration - Management
The University of Texas At San Antonio
San Antonio, TX12.2025
Timeline
Associate Auto Adjuster
United Services Automobile Association, USAA
12.2023 - Current
Accountant Assistant
Family Eye Care
02.2023 - 12.2023
Paraprofessional
Judson Independent School District
09.2022 - 02.2023
New Car Salesperson
Jordan Ford
03.2022 - 09.2022
Service Receptionist
Audi North Park
10.2021 - 03.2022
Team Manager
Emler Swim School
05.2018 - 10.2021
Bachelor of Business Administration - Management
The University of Texas At San Antonio
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