Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Victor Oranday

San Antonio

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Associate Auto Adjuster

USAA
10.2023 - Current
  • Developed comprehensive understanding of vehicle systems and damages by participating in ongoing education programs such as I-CAR courses or ASE certifications.
  • Improved overall efficiency in handling claims by staying current on industry trends, technology advancements, and training opportunities.
  • Demonstrated attention to detail when reviewing estimates for accuracy, ensuring proper labor rates and parts pricing were applied consistently across all cases.
  • Coordinated effectively with other departments within the organization to address policy concerns or complex issues arising from specific claims scenarios.
  • Ensured policyholder compliance with insurance contracts by explaining coverage details accurately and thoroughly.
  • Promoted a positive company image by consistently providing excellent service to internal and external customers alike.
  • Contributed to team success by sharing knowledge, best practices, and resources among colleagues.
  • Reviewed police reports, photographs and other documentation to gain complete understanding of accident.

District Manager

Ai United Insurance
07.2022 - Current
  • Conduct face to face interviews. Communicate with applicants via phone call and text message. Canvass surrounding areas using a company vehicle and distributed “hiring” signs. Coach and train with new hires and current employees. Training consists of insurance knowledge, company policy, sales tactics, and customer service skills. The district contains three agencies. Other duties included managing the accounting and underwriting for the district, updating and creating spreadsheets, managing the agent’s schedules, assuring the agencies open/close/have coverage, and conduct employee evaluations.

Assistant Manager

A-MAX Auto Insurance
06.2017 - 06.2022
  • Some duties of employment consisted of counting and closing out the cash register at the end of every workday, completing cash logs, and developing an end of day spread sheet. Other duties consisted of inputting data onto error logs, suspense dashboards, and daily business reports. Also made bank deposits and conducted marketing trips to surrounding businesses and neighborhoods.

Sales Agent

Pronto Insurance
11.2015 - 04.2017
  • Met with existing and prospective clients each week too select appropriate insurance policies. Calculated quotes and educated potential clients on insurance options that suits them the best. Modeled exceptional customer service skills and appropriate diagnostic sales techniques to finalize sales and collect premium.

Canvassing Team Leader

Texas Organizing Project
11.2014 - 07.2015
  • Knocked door to door in the San Antonio, Del Rio, and Eagle Pass communities speaking to potential voters who were likely to commit to vote for our candidate Pete Gallegos. We would inform the potential voter about our candidate and his opponent to persuade them to sign a "pledge to vote" post card. Which we would then mail back to our potential voters’ days before election day reminding them of the commitment they made to vote for out candidate. On average collecting about 15 to 20 post cards a day and knocking approximately 300 doors a week.

Education

High School Diploma -

Fox Technical High School
San Antonio, TX
01.2012

Skills

  • Estimating repair costs
  • Claim investigation
  • Insurance policy sales
  • Vehicle inspection
  • Damage assessment
  • Policy interpretation
  • Teamwork
  • Customer service
  • Time management
  • Multitasking
  • Critical thinking
  • Active listening

Accomplishments

Has maintained a Property and Casualty General Lines license for close to 10 years.


Has been licensed as a Property and Casualty Adjuster for close to 2 years.

Certification

  • Texas Driver’s License (Valid renewed 2022)
  • General Lines Property & Casualty License (Renewed 2022)

Languages

Spanish
Limited Working

Timeline

Associate Auto Adjuster

USAA
10.2023 - Current

District Manager

Ai United Insurance
07.2022 - Current

Assistant Manager

A-MAX Auto Insurance
06.2017 - 06.2022

Sales Agent

Pronto Insurance
11.2015 - 04.2017

Canvassing Team Leader

Texas Organizing Project
11.2014 - 07.2015

High School Diploma -

Fox Technical High School

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