Sabina Huq
10 Hanover Square, New York,NY
Summary
Highly-motivated real estate professional licensed in NY and CA, with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to real estate operations, recruiting, onboarding, training, education and client relations. Dedicated to ensuring a positive customer experience whilst delivering an exceptional white glove service.
Overview
12
12
years of professional experience
Work History
Real Estate Salesperson (Rental Agent)
Keller Williams NYC
New York, NY
02.2024 - Current
- Acquire new customers, counsel clients and identify rental needs.
- Show rental properties and explain features, value and benefits of available rentals.
- Serve as the local real estate expert, advise customers on market dynamics and rental prices.
- Maintain current and accurate CRM database of prospective customers.
- Daily lead generation.
Assistant Sales Manager
Howard Hanna | Rand Realty
White Plains, NY
02.2022 - 06.2023
- Recruited and onboarded newly licensed agents.
- Partnered with managers for initial calls, follow up and/or meeting with targeted agents.
- Helped agents grow their businesses and build their careers through training & support.
- Mentored and coached newly licensed agents.
- Trained agents on leveraging Social Media to grow their book of business.
Operations Manager & Realtor
Sybarite Luxury Realty | Compass
Burlingame, CA
10.2020 - 10.2021
- Represented buyers and sellers in 70+ real estate transactions with an average price point of $5M on behalf of principal agent.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Established organizational vision and developed strategies to achieve sales and customer service goals.
- Collaborated on website development and management thereof.
- Responsible for overseeing social media posts, writing offers, overseeing transactions (documents and disclosures), and general day to day of office administrative tasks as well as direct reports.
Agent Success Manager
Compass
Burlingame, CA
01.2019 - 03.2020
- Supported all sales team members to drive growth and development.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Educated and trained agents on Compass products and programs to enable best business practices in a competitive landscape.
- Partnered closely with Real Estate Sales Managers and other cross-functional teams to build and execute agent success strategies, including business growth plans.
- Conducted onboarding sessions of 140+ agents.
- Proactively identified agent needs and developed solutions.
- Worked with local regional leadership on local best practices and regional priority projects.
Listing & Transaction Coordinator
Redfin
Hoboken, NJ
01.2016 - 01.2019
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Supported a team of 8 Redfin agents by assisting with all aspects of the home listing process.
- Informed sellers of pre-listing activities related to their home sale.
- Answered client questions and acted as their guide through the listing process.
- Verified signatures on all documentation and ensured completion of paperwork for compliance purposes.
- Coordinated photography, 3D walkthrough (via Matterport) and staging.
- Created property flyers and listing presentations.
- Day to day management of the Redfin dashboard known as 'Deal Room.'
Marketing/Listing Coordinator
Coldwell Banker
Menlo Park, CA
09.2014 - 02.2015
- Provided advertising and marketing support in the real estate sales office to 65+ agents.
- Trained agents on company programs, systems, and social media platforms.
- Maintained social media channels for office.
Real Estate Salesperson
Keller Williams Realty
Burlingame, CA
05.2012 - 08.2014
- Represented buyers and sellers in all real estate transactions.
- Applied various methods to build client base, including networking, email, and social media.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Cultivated relationships with bankers, appraisers, and lenders establishing long-term relationships.
- Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Maintained current and accurate CRM database of prospective customers.
Education
Masters - Health Care Ethics & Law
University of Manchester
Bachelor of Law -
Staffordshire University
Skills
- Recruiting real estate agents and employees
- Onboarding real estate agents (180)
- Social Media Marketing & Training
- Training, mentoring and coaching real estate agents
- Business and Operations Management
- Client Relationships
- Representing buyers and sellers from point of sale to close
- Transaction Coordination
- Customer relationship management
- Organizational management
- Technical: Google Suite, MLS (NY, CA), Salesforce, TaText (via Third Pool Recruiting), Docusign, Dotloop, Skyslope
Timeline
Real Estate Salesperson (Rental Agent)
Keller Williams NYC
02.2024 - Current
Assistant Sales Manager
Howard Hanna | Rand Realty
02.2022 - 06.2023
Operations Manager & Realtor
Sybarite Luxury Realty | Compass
10.2020 - 10.2021
Agent Success Manager
Compass
01.2019 - 03.2020
Listing & Transaction Coordinator
Redfin
01.2016 - 01.2019
Marketing/Listing Coordinator
Coldwell Banker
09.2014 - 02.2015
Real Estate Salesperson
Keller Williams Realty
05.2012 - 08.2014
Masters - Health Care Ethics & Law
University of Manchester
Bachelor of Law -
Staffordshire University
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