Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sabina Khudayberdieva

Feasterville,PA

Summary

Productive call center representative with several years of experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and resolving customer complaints. Recognized for consistently earning top customer satisfaction ratings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Call Center Representative

Dental Clinic
Feasterville, Pennsylvania
01.2025 - 04.2025
  • Front desk
  • Customer service
  • Call center representative
  • Identified opportunities to upsell additional products or services when appropriate.
  • Consulted with customers to resolve service and billing issues.

Cashier

Burlington
Feasterville, PA
08.2024 - 12.2024
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed customer payments quickly and returned exact change and receipts.

Cashier/Tea Barista

Food Mart
Brooklyn, New York
06.2023 - 12.2023
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained work area and kept cash drawer organized.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Front Desk

Spa Salon
Brooklyn, New York
03.2022 - 10.2022
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Neshaminy High School
Philadelphia, PA
06-2024

Skills

  • Customer service
  • Cash handling
  • Sales techniques
  • Data entry
  • Client communication
  • Team collaboration
  • Service-oriented
  • Time management
  • Adaptability and flexibility
  • Multitasking Abilities
  • Customer retention
  • Inbound call management
  • Client assessment
  • Sales transactions
  • Call controlling

Languages

English
Professional
Russian
Full Professional
Uzbek
Native/ Bilingual
Persian
Native/ Bilingual

Certification

  • Certificate of a specialist in Russian gel manicure
  • Certificate of a baker

Timeline

Call Center Representative

Dental Clinic
01.2025 - 04.2025

Cashier

Burlington
08.2024 - 12.2024

Cashier/Tea Barista

Food Mart
06.2023 - 12.2023

Front Desk

Spa Salon
03.2022 - 10.2022

High School Diploma -

Neshaminy High School
Sabina Khudayberdieva