Sabina Y Rashid
Euless,TX
Summary
Proven leader with extensive experience in staff management and employee training, notably at Hudson Group Inc. Skilled in enhancing customer satisfaction and workplace safety, demonstrated through effective resolution of escalated issues and meticulous cash handling. Achieved significant improvements in team performance and financial transaction accuracy, leveraging strong problem-solving and staff mentoring abilities.
Overview
21
21
years of professional experience
Work History
Shift Supervisor
Hudson Group Inc.
2017.06 - 2024.05
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Cafeteria Specialist
HEB ISD,
2004.05 - 2019.08
- Enhanced customer satisfaction by providing efficient and courteous service in a busy cafeteria setting.
Shift Manager
McDonald's Restaurant
2003.03 - 2005.08
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
I.I. College
Barisal, Bangladesh.04.1988
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
Timeline
Shift Supervisor
Hudson Group Inc.
2017.06 - 2024.05
Cafeteria Specialist
HEB ISD,
2004.05 - 2019.08
Shift Manager
McDonald's Restaurant
2003.03 - 2005.08
High School Diploma -
I.I. College
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