Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Sabra Kilgore

Hanford,CA

Summary

Dynamic and results-oriented professional with extensive experience across healthcare and retail sectors, notably at CVS Healthcare. Excelled in roles requiring exceptional organization, customer service, and team leadership skills. Proven track record of enhancing workflow efficiency and fostering positive customer relations, underpinned by a strong ability to multitask and solve problems effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Low Country Eyecare
08.2024 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Sales Associate

Walmart
05.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Pharmacy Technician

CVS Pharmacy
10.2023 - 03.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Optometric Technician

Americas Best Contacts And Eyeclasses
12.2022 - 05.2023
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Shift Lead

CVS Healthcare
01.2022 - 06.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Shift Leader

CVS Healthcare
10.2018 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Kailua High School
Kailua, HI
06-1988

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Customer and client relations
  • Scheduling
  • Team leadership
  • Cash handling
  • Positive attitude
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • HIPAA Compliance Certification – Various Accredited Providers.
  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Languages

English
Full Professional
Spanish
Elementary

Timeline

Receptionist

Low Country Eyecare
08.2024 - 11.2024

Sales Associate

Walmart
05.2024 - 08.2024

Pharmacy Technician

CVS Pharmacy
10.2023 - 03.2024

Optometric Technician

Americas Best Contacts And Eyeclasses
12.2022 - 05.2023

Shift Lead

CVS Healthcare
01.2022 - 06.2022

Shift Leader

CVS Healthcare
10.2018 - 08.2021

High School Diploma -

Kailua High School

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Sabra Kilgore